Privacy policy

We are committed to protecting your privacy and your data. As such:

  • we do not sell, rent or lease customer lists to third parties
  • we only send you emails we think you will find useful and only after obtaining your consent; you may stop them at any time by using the unsubscribe link in the emails you receive
  • we never disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent
  • we are committed to protecting the security of your personal information by using robust technology and procedures
  • to continually improve our service, we may collect, use and disclose your information as described in this policy.

For further information, please read the policy below. The policy applies to data collection and usage on the YMCA Club website and services.

Collection of your personal information

On selected pages, we may ask for personal information such as your:

  • email address
  • name
  • home or work address
  • telephone number
  • postcode
  • age
  • gender.

We ask for this information in order to contact you, provide you with useful information or otherwise provide a service to you. If you choose to sign up for a paid service such as room hire, we will also collect additional information, including your credit/debit card number (if appropriate) and billing address, in order to create a YMCA Club billing account.

Use of your personal information

Using your information to improve our service

We may track the pages you visit on this website and collect certain information about your computer hardware and software including:

  • your IP address
  • device type
  • browser type
  • access times
  • referring website addresses.

We use this information to improve our service to you, by improving the design and functionality of this website and creating useful and informative content. We may also contact you to conduct research about your opinion of current or potential new services that may be offered. 

We also use your personal information to let you know about products or services available from Central YMCA and its affiliates. 

Third parties

Both YMCA Club and its operational partners collect and use your personal information to operate and deliver services to you. These services may include the display of customised content and advertising based upon the information collected. 

Certain services we offer may be co-branded and provided in conjunction with another company. If you register for or use such services, both YMCA Club and the other company may receive information collected in conjunction with the co-branded services.

From time to time, we may contact you on behalf of external business partners about a particular offer that may be of interest to you. In those cases, your personal information is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services.

We only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

To protect YMCA Club and our customers

We may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on YMCA Club
  • protect and defend the rights or property of Central YMCA, including its family of websites, one of which is the YMCA Club website
  • act under exigent circumstances to protect the personal safety of users of YMCA Club services or members of the public.

Security of your personal information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.

Personal information collected on this site may be stored and processed in the United Kingdom or any other country in which YMCA Club or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Use of cookies

YMCA Club may at some point use cookies to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Read more about how we use cookies.

Changes to this statement

We will occasionally update this policy to reflect statutory changes and customer feedback. If there are material changes to this policy or in how we use your personal information, we will post such changes prior to implementing the change. We encourage you to periodically review this policy to be informed of how we’re protecting your information.

Copyright

All rights, including copyright and database right, on this website and its contents, are owned by or licensed to us, YMCA Club, or otherwise used by us as permitted by applicable law. In accessing our website you agree that you will access the contents solely for your own private use and not for any commercial or public use. You undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of the this website or its content without the prior written permission of YMCA Club or in accordance with the Copyright, Designs and Patents Act 1988.

Trademark

© Central YMCA. A Limited Company - Registered in England No 119249. YMCA® is a Trade Mark registered in respect of class 41 Trade Marks Act 1994 of Great Britain and Northern Ireland YMCA Club is an ‘activity for health’ operation of Central YMCA. Registered office: 112 Great Russell Street, London. WC1B 3NQ. Registered charity number: 213121.

Contact

We welcome your comments about this privacy statement. If you believe that we have not adhered to this statement, please contact us.